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Delivery Policy

Logistics Partners

  • Home Delivery: Taiwan Post, Hsinchu Logistics (Taiwan main island only) •
  • Convenience Store: 7-11, FamilyMart (Taiwan main island and offshore island stores) •

Delivery Timeframe and Regions

Home Delivery

  • Delivery Timeframe: 3-5 days •
  • Applicable Regions: Taiwan main island •

Hsinchu Logistics

  • Delivery Timeframe: 3-5 days •
  • Applicable Regions: Taiwan main island •

Convenience Store Pickup

  • Delivery Timeframe: 2-5 days •
  • Applicable Regions: Taiwan main island •

Mail (Main Island and Offshore Islands)

  • Delivery Timeframe: 1-5 days •
  • Applicable Regions: Taiwan offshore islands •

Shipping Information

  1. Orders are shipped within approximately 1-2 business days after placement (excluding the order date), not including holidays.
  2. Delivery is scheduled for Mondays, Wednesdays, Fridays, and Saturdays.
  3. Shipping may be delayed during festive holidays due to high order volumes or unforeseen natural disasters.
  4. For home delivery: Actual delivery times depend on the courier's route arrangements.
  5. For convenience store pickup: Please pay attention to the arrival notification and collect your order within 7 days of arrival. Failure to collect without valid reason may result in the customer bearing any resulting shipping costs.